Social Security & Government Services
Replacing a Social Security Card: Online First, Office Visit If Needed
SSA says replacement cards are free and many people can apply online. Here’s when you need a card at all, and when an office visit is required.
Independent guide — not a government website. Book My Service can’t book or change appointments, and we aren’t affiliated with organizations named here. We are not a government agency; that includes SSA, the IRS and state or local offices. Rules and fees change — confirm with the official source before you go.
Key points
- SSA says a replacement card is free, and that you may not need a card at all if you know your number.
- Depending on your situation you may be able to apply online; if not, SSA says you will need an appointment at a local office.
- SSA says your local office cannot print a card for you; cards arrive by mail.
Do you actually need a new card?
SSA says that if you know your Social Security number, you may not need to replace your card, and that in most cases a physical card isn’t necessary. Before applying, check whether the place asking for it will accept your number or another document.
It’s free
SSA states that you can request a free replacement card. If a website asks you to pay to “process” a Social Security card application, it is not SSA.
Option 1: Apply online
SSA says the fastest way to get a replacement card is to start your application online, and that depending on your situation you may be able to complete it online. A my Social Security account lets you request a replacement card among other services. Start from SSA’s replace card page (external site) to see which route applies to you.
Option 2: An office appointment
If you can’t complete the request online, SSA says you will need to make an appointment at a local office. Use SSA’s official contact options to arrange it — see Social Security office appointments for how to find your office and what to bring.
SSA will tell you which documents you need; typically these prove your identity and, in some cases, your citizenship or immigration status, and SSA generally requires original documents or copies certified by the issuing agency.
Changing your name on your card
If you need a card with a new name — for example after marriage or a court order — SSA’s number and card page (external site) has a separate option for updating the information on your record. You will need documents showing the name change.
How long it takes
SSA says that after it completes your request, the replacement card arrives by mail in 5 to 10 business days, and that your local office cannot print one for you.
If your number was stolen
If you think someone is using your Social Security number, SSA directs people to report identity theft to the Federal Trade Commission. SSA explains the steps on its number and card page.
Sources and official links
We checked these sources on . Official pages change, so the live page always wins over this guide.
- Social Security Administration: Documents you need for a Social Security card (external site) ssa.gov
- Social Security Administration: Replace Social Security card (external site) ssa.gov
- Social Security Administration: Social Security number and card (external site) ssa.gov
- Social Security Administration: my Social Security account (external site) ssa.gov