Contact Us

Questions, suggestions or website problems — send us a message.

Send a message

We can’t book, change or cancel appointments, look up your application or case, or contact an agency on your behalf. For anything about your own appointment, contact the organization that holds it — our guides link to the official pages.

How to reach us

The form on this page is the way to reach the Book My Service team. We don’t publish a phone number, email address or office address, and we don’t take messages through social media.

What happens next

When the form says your message was delivered, it has reached our team. If you asked a question, we reply to the email address you gave. If the form says it could not be sent, nothing was delivered and nothing was saved — please try again later.

Send a message

10–3,000 characters. We can’t book or change appointments, so please don’t send case numbers, ID numbers, medical details or payment information.

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