Global Entry Interview Appointments: Scheduling and Enrollment on Arrival

How Global Entry works

Global Entry is a Trusted Traveler Program run by U.S. Customs and Border Protection (CBP) that gives expedited clearance to pre-approved travelers arriving in the United States. CBP describes the process in three steps:

1. Apply and pay for an individual application online through the official Trusted Traveler Programs system.
2. Wait for the background check. CBP says most applications are reviewed within 2 weeks, while some can take up to 12 months or longer.
3. Complete an in-person interview. CBP says in-person interviews are required for first-time enrollment.

Fees and membership terms are set by CBP and listed on its Global Entry page. Check the current figures there.

Option 1: an appointment at an enrollment center

Once you are conditionally approved, you can schedule an interview at an enrollment center through your Trusted Traveler Programs account. Appointment availability varies by location. If nothing suitable appears, check back — or consider the options below.

Option 2: Enrollment on Arrival

CBP’s Enrollment on Arrival (EoA) lets conditionally approved applicants complete the interview when they land in the United States at a participating airport, without scheduling an appointment. CBP says to follow the signs in the international arrivals area to the officers who can complete the interview during your admissibility inspection.

CBP also offers Enrollment on Departure at some locations. Its website lists participating airports for both.

What to bring to the interview

For Enrollment on Arrival, CBP lists:

• a valid passport — and if you travel on more than one passport, bring them all;
• evidence of residency, such as a driver’s license with your current address, a mortgage or rental statement, or a utility bill (not required for minors);
• your permanent resident card, if you have one.

Bring the same documents to an enrollment center interview unless your notice says otherwise. If you need an accommodation for a disability during the interview, CBP says to tell the interviewing officer.

After the interview

If approved, you can use Global Entry when you re-enter the United States; CBP’s site explains how to use it at the airport, including the Global Entry mobile app. If you mainly fly domestically, TSA PreCheck may be the simpler program — CBP itself suggests it for people who take fewer international flights.